Non-Fault Accident Claims: How Auto MOT Centre Can Help
Being involved in a car accident is stressful, especially when the accident was not your fault. At Auto MOT Centre in Manor Park, London E12, we understand how disruptive this can be. That is why we offer support for drivers handling non-fault accident claims. This guide explains what a non-fault claim is and how we can help make the process smoother for you.
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What is a Non-Fault Accident?
A non-fault accident is any incident where:
Even if the accident was partly your fault, you may still be able to make a claim against the other party if they were primarily responsible.
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What to Do After a Non-Fault Accident
1. Ensure Everyone is Safe
2. Call the Police
– There are injuries
– The other driver is refusing to give details
– The other driver is aggressive
– The accident has blocked the road
3. Exchange Details
Get from the other driver:
Take photos of:
4. Get Witness Details
If there are witnesses, ask for their contact information. Their statement can help establish fault.
5. Note Everything
Write down everything you remember about the accident while it is fresh:
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How to Make a Non-Fault Claim
Step 1: Contact Your Insurer
Inform your insurance company about the accident, even if you intend to claim through the other party’s insurer. Provide them with all the details and evidence you have collected.
Step 2: Contact the Other Party’s Insurer
You can make a claim directly against the at-fault driver’s insurance. You will need to provide:
Step 3: Get Repair Quotes
At Auto MOT Centre, we can provide:
Step 4: Arrange Repairs
We can repair your car at our Manor Park garage. If the other insurer accepts liability, they should pay for your repairs. We can discuss payment options with you.
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How Auto MOT Centre Helps
Free Repair Quotes
We provide detailed, professional repair quotes that you can submit to the at-fault party’s insurer.
Expert Assessment
Our experienced mechanics assess the full extent of damage—not just what you can see. Sometimes underlying damage is more extensive than it first appears.
Direct Repairs
We can carry out the repair work at our garage in Manor Park. We have experience working with insurance claims and can help coordinate with insurers.
Claim Guidance
We can explain the claim process and help you understand what to expect. While we do not handle the legal side, we can point you in the right direction for additional support.
Quality Repairs
Your safety is our priority. We use quality parts and ensure your car is properly repaired to manufacturer standards—not just a quick fix.
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What is Covered in a Non-Fault Claim?
Depending on the circumstances, you may be able to claim for:
The at-fault driver’s insurance should cover these costs. However, be prepared for the process to take time.
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Common Issues in Non-Fault Claims
The Other Driver Denies Fault
If the at-fault driver disputes liability, the process can become more complex. You may need:
This is where evidence you collected at the scene becomes invaluable.
The Other Driver is Uninsured
If the at-fault driver has no insurance, you may need to claim through the Motor Insurers’ Bureau (MIB). This is a government-funded body that compensates victims of uninsured drivers.
Delayed Response
Insurers sometimes delay in responding to claims. Be persistent and keep records of all communications.
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Why Choose Auto MOT Centre for Your Repairs?
Local Convenience
Located in Manor Park, London E12, we are easily accessible for local drivers.
Experienced Team
Our mechanics have decades of experience handling accident damage repairs.
Quality Work
We ensure your car is properly repaired—not just cosmetically fixed. Your safety matters.
Fair Pricing
We provide transparent quotes and work with insurance companies professionally.
Supporting You
We can advise on the repair process and help you understand what to expect.
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Contact Us After a Non-Fault Accident
If you have been involved in a non-fault accident, contact Auto MOT Centre for:
Auto MOT Centre Ltd
Get a free repair quote or call 020 8553 9112 to discuss your situation.
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Auto MOT Centre has been serving Manor Park and East London since 2005. Our family-run garage provides quality repairs and honest support for drivers dealing with accident claims.